Window appointments are won in discovery — which openings hurt, which can wait, what the homeowner actually values. Spar trains the documented system that runs the whole visit, from the door to the work order.
The system
The documented training is full of window appointments because the system was built at kitchen tables like yours. The door work starts with the same documented pitch structure — your name, your company, in the neighborhood — and the Information Close’s read on the home: most neighbors are saying they have about 15–20 windows; sound about right?
Inside, Probing & Layering does the heavy lifting: the urgent openings versus the ones that are older but quiet, the primary hot button versus the nice-to-haves. Then the 7 steps run in order — Entry, Warm-Up, Probing & Layering, Presentation, Pre-Close, Close, Button-Up.
The Takeaway Close’s textbook example is a window project: 22 windows on the proposal, an investment that does not work — so phase it. The upstairs and the problem openings now, the rest as a second phase, with the commitment taken before anything is restructured. And the upgraded glass package teaches the other half of the lesson: suggest removing it, hear “no, I definitely want that,” and learn what they actually value.
Objection library
The twelve closes
Objection deep dives
Eighteen objections decide most appointments. Each one, handled in a window setting with the documented framework:
Scenario drills
Two of Spar’s documented situation rounds, run in windows settings — the setup, what each round trains, and how the scorecard grades it:
Spar runs the appointment before the appointment — live AI sparring graded against the documented system, in the truck, for $29/month. Spar before you knock.