In generator appointments, “we want to think about it” rarely means the conversation is over — it means the real concern hasn’t been found yet. Here is how the documented system runs it, in a generator setting.
The scene
Every generator homeowner has the same story: the night the power went out — the food, the cold, the sump pump going quiet. The appointment runs on that memory, and on what the next outage actually looks like in this house.
They like the generator, they like the plan, they like you — and then it comes, right at the decision: “We want to think about it.” In generator work, that sentence is almost never about the work itself. Something specific is unresolved — the investment, the timing, or whether they trust the scope — and it is sitting inside the outage story, the panel, and what the next storm knocks out first, still unspoken.
The documented response
The response never changes with the trade — it is the documented 7-stage objection framework: Release Pressure, Ask Permission, Gather Feedback, Isolate, Empathize, Respond, Re-Close. Don’t argue. Diagnose.
Run the framework: release the pressure, ask permission, then gather feedback in order — the product, the process, the company, you. Then ask the question that separates the real concern from the polite one: is it the investment? In generator appointments, the honest answer is usually sitting in one of those buckets, and each one has a documented next move.
Spar is straight about the source: no generator-specific script exists in the documented training, and none is invented here. The documented position is that the psychology and the rebuttals are the same across trades — only the examples change.
“Absolutely. Usually when someone tells me that, there’s one or two things they’re still unsure about. What part would you want to think through the most?”
How Spar trains this one
In Spar’s generator rounds, this line lands right after the full presentation — and the grade turns on whether you asked what part they wanted to think through, or started re-pitching the generator.
The full objection — all trades — lives at the “we want to think about it” page, and the generator track is at Generators sales training.
Every other objection in the generator appointment, given the same treatment:
In sparring, the homeowner says it the way yours will — and the grade tells you whether you diagnosed it or argued with it. Train the generator version until the framework is reflex — $29/month. Spar before you knock.