In door appointments, “we plan on moving” sounds like it retires the project. The documented response starts from respect — and from two documented facts: the work transfers with the house, and the home they sell is a home someone else has to want.
The scene
A door appointment happens standing in the product: the entry door that sticks, the slider that grinds on its track, the fogged insert, the draft at the threshold. The homeowner has watched you work the very door they wrestle every day.
The need is real — the sticking door, the failed weatherstripping, and the fogged insert doesn’t care about their timeline — but the move reframes everything: why invest in a house you’re leaving? In door work, the honest answer runs through the move itself: the home sells with the problem or without it, and the documented coverage is built to transfer to the next owner.
The documented response
The response never changes with the trade — it is the documented 7-stage objection framework: Release Pressure, Ask Permission, Gather Feedback, Isolate, Empathize, Respond, Re-Close. Don’t argue. Diagnose.
Run the framework: release the pressure, ask permission, gather feedback. Then isolate what the move actually changes — the timeline, the investment, or the point of doing it at all. The documented response answers the real one: no obligation games, coverage that transfers, and a house that’s easier to sell finished than explained. In door appointments, the move is a reason to scope it right, not a reason to skip it.
“That’s awesome — there’s no obligation at all, and all of our products have a lifetime transferable warranty, which would be helpful if you decide to sell the home.”
How Spar trains this one
In Spar’s door rounds, the homeowner announces the move right at the close — the grade turns on whether you argued with their life plans or worked honestly inside them.
The full objection — all trades — lives at the “we plan on moving” page, and the door track is at Doors sales training.
Every other objection in the door appointment, given the same treatment:
In sparring, the move lands at the worst moment — and the grade tells you whether you worked inside their plans or argued with them. Train the door version until the framework is reflex — $29/month. Spar before you knock.