SPAR.
The System · Step 5 of 7

Pre-Close

The Pre-Close is where you find out how good a Presentation you actually gave. Before any number exists, confirm the homeowner is sold on you, the company, and the products — and isolate the investment as the only thing left.

Where it sits

Between the Presentation and the Close — never skipped

The Pre-Close follows the Presentation and makes the Close possible. Salespeople get excited and rush straight from presenting into the number; the system does not. If the homeowner is not comfortable with you, the company, the product, or the warranty, showing them a number does not fix it — it buries it. The Pre-Close surfaces every remaining concern while there is still time to address it calmly.

What it is

A scale, a question, and one isolation line

Start with the scale: ask them to rate everything they have seen so far from 1 to 10 — then stop and listen to the number. A 7 or lower means something is unaddressed: ask what it would take to get to a 10, and deal with whatever surfaces, now. An 8 or 9 asks the same question in softer form — usually there is one small concern standing between them and complete comfort. A 10 means you have established value in yourself, the company, the products, and the warranties.

Then remove everything but the investment from the table: ask whether anything other than the investment is keeping them from moving forward, and stop talking. If a concern comes up, address it now. If the answer is no, the next conversation is isolated to the investment alone — which is exactly where the Close wants to live.

The language — documented
“Before we get into the overall investment, I just want to make sure I did my job…”
“Based on everything we’ve gone over so far, on a scale of 1 to 10, how do you feel about everything we’ve shown you?”
“Other than the investment, is there anything keeping you from moving forward with us?”

The checklist

Before you move into the Close

  • Asked the homeowner to rate everything from 1 to 10
  • Listened to the answer without rushing or answering for them
  • If below a 10, found out why — and addressed it
  • Confirmed comfort with you, the company, the products, and the warranties
  • Asked whether anything other than the investment is in the way
  • Did not present any number before the Pre-Close was complete

Keep going

Run the system in order

Pre-close in the round, not for the first time at a real table

The Pre-Close feels simple until a homeowner hands you a 6 and a concern you never saw coming. Spar runs that moment against you until the diagnosis is calm and automatic — $29/month. Spar before you knock.