At the set — in three documented places. The lead sheet's ninth question names the other decision makers out loud. The button-up asks the homeowner to tell their spouse you stopped by and when you're coming. And the call center's appointment requirements make all decision makers present a condition of the appointment before it is ever dispatched.
The short answer
The doctrine is no one-leggers: all decision makers present, or the appointment gets rescheduled. What most reps miss is that the doctrine is won or lost at the door and on the phone, days before the rep knocks. A missing decision maker at the table usually means a set that never asked.
Question nine — “is it just you in the home, or are there any other homeowners or decision makers?” — lands late in gathering information, after rapport, so it reads as paperwork rather than a challenge. The time question comes after it, so the time chosen is a time for the household, not just for the person at the door.
How it runs
Ask at the door (question nine). Announce in the button-up: “could you please let your husband or wife know that we stopped by and we are coming out tonight?” — the spouse hears about the appointment from their partner, framed as a visit, not a sales call sprung on them. Confirm through the call center, whose requirements list all decision makers present alongside homeowner-only and a working phone number — an appointment that fails the requirements doesn't go out.
At an event, the same chain runs in the scrub: you ask whether it's just them who owns the home, you ask how to spell the spouse's name — more polite and less confrontational than asking for it — and you set the time as “the best time to meet with you and your wife at the house together, mornings or evenings?”
Go deeper
The moves in this guide are graded in Spar's rounds — Round 1 is free, the full camp is $29/month. Spar before you knock.