Asking past the first answer.
The definition
Asking past the first answer. In Probing & Layering, layering means follow-up questions built on what the homeowner just said — down through the problem, its impact, its history, its priority, and the hot button underneath. In the Warm-Up, the same discipline applies to rapport: layer into the subject they care about instead of hopping topics like an interview.
The first answer is usually just the surface. Layering is how you get underneath it.
Where it lives: Step 3 — Probing & Layering; the Warm-Up
Knowing what layering means is step one. Running it live, at a kitchen table, against a homeowner who pushes back — that's the training. Spar grades you on the system in every round — $29/month. Spar before you knock.